ExperTuition sells its paid educational resources exclusively through Teachers Pay Teachers (TPT). Purchases are completed on TPT, not on the ExperTuition website.

1. TPT Purchases and Refunds

All purchases of ExperTuition paid resources are processed through TPT. TPT’s refund policy applies to these purchases.

TPT considers digital-resource sales final and generally nonrefundable. However, refunds may be available in certain circumstances under TPT’s policy. Requests must be submitted within one year of purchase and are reviewed case by case.

Read TPT’s Refund Policy for the current eligibility requirements.

2. When a Refund May Be Available

Under TPT’s policy, you may be eligible to request a refund if:

• The resource file is damaged or missing content.

• The resource’s description or preview materially misrepresents what is included.

• The resource requires technical features or software that were not disclosed in its description.

• You purchased the same resource twice in the same TPT account.

• You purchased a resource but never downloaded or accessed its files, subject to TPT’s verification.

Meeting one of these conditions does not guarantee a refund. TPT reviews each request under its current policy.

3. How to Request a Refund

To request a refund, visit TPT’s Refund Policy Help Center and follow the instructions provided.

Include the resource name and a clear explanation of the problem. Specific details and screenshots may help TPT review your request.

If you have trouble downloading or accessing a purchase, contact TPT Support for assistance.

4. Contact ExperTuition

For questions about the contents of an ExperTuition resource, contact me through the ExperTuition Contact page or email stephennellyn@expertuition.com. Include the resource name and a clear description of your question or concern.

For payment problems, order issues, and refund requests, contact TPT through its official support channels. ExperTuition does not process payments or refunds on its website.

5. Changes to This Policy

ExperTuition may update this policy when necessary. Any changes will be published on this page with a revised update date.